Travel Testimonials

I am a member of P.B.C, I would like to express my word of thanks for your service.Linda Gilmore has always been very prompt and efficient to return my calls when I have a concern or a question.It is always a pleasure to speak with her in her friendly manner. Akeela in the travel department always responds back quickly when I call.She is very patient,knowledgeable and friendly to speak with.I am pleased and thankful for the great service.

Lorna Leitch - Feb 02 2015

 

Pina, Thank you for your help in booking this trip for my family and I. It was our first time ever traveling somewhere different in the world. My family and I enjoyed it so much that we are thinking about going back. We made WONDERFUL FRIENDS and that they became part of my family, here are some pictures to show you!!! THANKS AGAIN…

The Almeida Family - Jan 15 2013

 

Hello,

My name is Zaheeda Rahim and I am a new member. I just want to let you know what great service I received today from Pina. We decided last minute to go away and I gave her a budget to work with finding us a good deal and within two days she was able to find us a package where our entire family saves by staying in a junior suite. Pina was efficient and determined to get me a good deal. I was very happy with the service from Betty from the Travel agents side.

Thanks Everyone.

Best Regards

Zaheeda Rahim - December 13 2012

 

Before becoming members of PBC, we were entitled to enter a draw, at no cost to us. We won a one week accomodation to Florida! We were very excited, and took advantage of this for our March Break trip!

The resorts we stayed at were beautiful. The staff were friendly and courteous and attended to all our needs.

We look forward to travelling in the future and all the savings that go along with the club.

M and F Minici - May 3 2012

 

As a member of the Premium Buyers Club we booked our vacation through YYZ Travel Service Int'l Inc. and here are my thoughts, fat first I dealt with Pina at the Premium Buyers Club which put me in contact with Betty at the YYZ Travel which I must say was very helpful.

We just returned from a week at the Jewel (April 12 - 19) and I must say I was a little apprehensive at first, reading all the positive reviews I thought for sure something was wrong with this resort. I've have never read so many positive reviews on a resort but I must say they are all true. We travel yearly and have been to a number of places (never the same place twice) but this place has changed that, we definitely will be back! The resort is smaller then what we are used to, but we were well aware of that before booking and we had no problems with it, it was nice not to have to line up for restaurants, struggle to get a la cart reservation or have problems finding a lounge chair by the pool or beach; and the beach is small (again not a surprise as most of the reviews mention this as well) but really what more do you need...sand and water! The added touches that this resort offers are incredible: the Gem of the day, cold towels when you arrive and at the pool, Chadwick coming around with fruit and a cool mist stray, the pier dinner and the beach party (to name a few). The staff is amazing, friendly and seemed to genuinely care that you were okay. The food was great, even the pickiest person could find something to eat (the Italian and Japanese restaurants were our favourite). I will and have already recommended this resort to others!

Thanks for all your help ladies. Looking forward to booking my next vacation again.

S Pellicori - April 28 2012

 

Hi Pina and betty. How are you?

Just returned from our trip on Sunday to Veradero Cuba. Just wanted to let you know everything was great!!!

Thanks again for your help.

Take Care

A Hrkac - March 20th 2012

 

Its Cathy Rauti,

I just wanted to thank you so much for all your help in booking our Vacation to the Grand Bahia Principe Punta Cana, in February.

You chose an amazing resort for me and my family. We had such a great time and would go back in a heartbeat. The service was incredible, the rooms and the resort were very clean and the food was great.

Thank you again so much!!!!

Cathy Rauti - March 16th 2012

 

Hi there!

My name is Cathy and I have recently booked a vacation with my husband and 2 little boys. I am amazed by the great service I received.

I booked with Pina and she was GREAT! very friendly, very professional and made me (almost) want to invite her along lol, as she made me feel as though I was speaking with a friend rather than just someone doing her job.

We leave February 7th to the Grand bahia Principe Punta Cana and are very excited. My boys are counting the days down and have already taken their bathing suits out and are ready to go!

Thank you Pina, thank you Betty! You guys are awesome!!

Sincerely,

C Rauti

January 14th 2012

 

Dearest Pina,

First of all I’d like to thank you for the help in finding the flight for me, which I may add was marvellous, my daughter and I had a wonderful time, it was more than what we hoped for. Everything was well organized and very pleasant. The attention we received was one of the best I’ve ever had. On our stay there the people were very nice and the place was beautiful. The hotel was very clean and the service was exceptional. Booking my flight with you took all the stress out of it and let me enjoy my trip to the fullest, so much so that I have already started to plan for my next trip. This time with friends and am sure they’ll enjoy it as much as I did. Thank you so much for all your help and your great service. I wish you have a fantastic new year and that business is as good as it was been to date. I’ll be sure to continue recommending this membership to my friends as I’m very pleased with it myself. Thank you very much and good luck!!

G Fuentes

January 4th 2012

 

To whom it may concern

Dear Sir/Madam:

This correspondence is to inform you that in August of 2011, Miss Pina.

Satino of Premium Buyers Club, was efficient, effective, helpful, and cordial in arranging our family vacation at short notice to the Island of Cuba.

We had a good refreshing time at a nice resort.

A Chichester

December 19th 2011

 

I cannot thank you enough for the awesome job you did booking a trip for me and my children. I called PBC three weeks before Christmas thinking it was probably too late to find anything but, I have been a member for a few years and thought I should give it a try. Within two days you had found something for us and we are so looking forward to our Christmas trip to Cuba. You were so friendly and wanted to find something that would work for us. Thank you so very much. I look forward to telling you how much we enjoyed it!

J. Empey

Dec 15th 2011

 

Hi Pina,

We have gotten back from our trip to Playa Del Carmen Mexico and we had a good time.The weather ,the beach , the pools and the people were all great. I would like to thank you and your team at PBC for all your help arranging this trip. Like I said in our phone conversation, I am looking forward to your help to book our next vacation and I am strongly leaning towards a cruise.

Thanks again. Best regards,

C & E Scrivo

November 24th 2011

 

To whom it may concern:

Just a note to tell you that we were members afraid of what we’d done joining!

We had a very positive experience! Betty was able to offer us a dream: an offer of an experience of a lifetime!

The girls were also very helpful: Pina and Linda.

We were redeemed!

We have had a most positive experience and look forward to dealing with these ladies in the future!

We don’t travel much but we will always know they are there ready and willing.

Pint also righted a wrong: Money due to us upon registration.

We love Premium Buyers Club!

Regards,

The Godfreys

Nov 1st, 2011

P.S. Pina is looking into flights to Vegas!

 

I haven't been back to Jamaica in three years; however, because of Premium Buyers Club I was able to afford the air fare back for a two weeks summer vacation this year.

V K-Mcdonald

Oct 13, 2011

 

Premium Buyers Club is an awesome discount club. in October of 2010, I got a super discounted airfare to Jamaica for my husband. We were able to save big on this deal.

V K-Mcdonald

Oct 13, 2011

 

Hello, PBC Representative,

I just wanted to let you know that it has been just over one year with PBC and so far, we have not been disappointed.

Right from the get go, we used the financial services and had better results than we had hoped.

In addition, we are finally going on our long-planned trip.

Customer service has been extremely helpful in assisting us in customizing and booking as well as providing recommendations for our vacation over the past several months.

We look forward to our continued membership with PBC and enjoying years of vacations at a price that we can afford.

G and M Diaz

Oct 6, 2011

 

Thank you Premium Buyers esspecially Pina for organizing our trip to Las Vegas. Everything was perfect, including the services before our trip. Our hotel located in the heart of Vegas and walking distance to many main attractions was beautiful . Thank you and we are looking forward to our next trip.

D & A Kazmierczak

Sept 12, 2011

 

“I booked my trip to Cuba using my travel certificate from PBC with YYZ Travel.

The entire process was seamless and trouble free from my conversation and booking with Pina at PBC, communication with Mila at YYZ Travel to my departure and return.

I am already looking into my next trip and will definitely be contacting Pina to help me plan it.

Thank you PBC and YYZ Travel.”

C Phillips

Sept 1st 2011

 

I recently needed to book tickets for a last minute flight to England, to attend a funeral. I was very impressed with Linda's calm and patient manner throughout the day, despite my changing the number of seats required repeatedly (not of my own choice). By the end of the day, I was feeling quite overwhelmed, but Linda was still putting out positive energy! When I offhandedly asked if she was aware of the baggage limitations, she was quick to tell me that she would get back to me with the information. I was very impressed with the way in which Linda helped us out and by the extra time she put in for us. It felt like I had a friend on the other end of the phone!

T Villeneuve

October 17th 2011

 

Being members of the club for 2 yrs and never using the membership we decided to book a vacation.  The destination we decided on was Cuba which we had never gone to.  We were a little concerned with what to except.  After calling the clubs travel dept, they reassured us that the choice they gave us would be great and it really was.  We went to Cayo Coco Be Live and it was fantastic.  My husband and I had an amazing vacation.  The staff was great, service excellent and the hotel was beautiful.

Thank you Premium Buyers Club for making the decision so easy and helping with all the planning and saving us money.  Can’t wait to book our next vacation.

Thanks to everyone at the club

B & V Ojeda – June 16 2011

 

I just want to say thank you to Pina and Linda for all of their support to ensure we have the cruise of a life time, no hassles etc. They were efficient and helpful making the Holland America booking, arranging air fare and insurance. Any changes, questions or concerns we had were promptly responded to in a friendlty and positive manner. Only 87 more sleeps til the real holiday begins!!!!!!!

Helen P. and Gail Z.

June 10, 2011

 

To whom this may concern:

I’d like to take the opportunity to express my sincerest thanks to both Pina and Linda, who have assisted me with my resent booking for Jamaica.

Both individuals have acted with utmost professionalism and fantastic work ethics!

In the absence of my usual representative (Betty), both Pina and Linda were able to quickly assure us that we would be provided with the best service and best deal possible for our last minute planning of our vacation.

Having said that, even in Betty’s absence, my husband and I managed to save $500.00 per person on our vacation, which certainly made our uncertainties and doubts, all worthwhile!

Both Pina and Linda went above and beyond their call of duty and deserve to be commended and recognized for their efforts!

E Salituro June 8 2011

 

Hi, just wanted to leave a "travel testimonial".

My husband and I had a wonderful time in Quebec City, thanks to Premium Buyers Club. Our hotel was amazing and we loved the city as well, will definitely go back! Thanks Betty!

Jelo & Nemo June 6 2011

 

May 2nd We called to customer service for accommodation booking we dealt with Linda and yourself and you had gone above and beyond approach and thank you for being able to come through for us to allow us to have this amazing experience we are going to be able to share with our family. Thank you.

Elicina & Corey May 10th 2011

 

Hello,

I just wanted to give a BIG thank you to Betty for booking a trip to Cuba for myself and my husband!!! I also wanted to say THANK YOU to LINDA/PINA for helping out my mother in law Janice. They wanted to book and Betty was away and they managed to book the trip for 3 couples yesterday evening with Mila’s help.

So thank you again for all your help and hard work and I will be sending in testimonials when we all return from our wonderful trips.

Geneviève Laporte May 4th 2011

 

Attention: Betty – YYZ Travel

I would like to take this opportunity to thank you for all your help and assistance regarding my upcoming cruise vacation. Through another member, who is arranging this cruise with your assistance, I am aware that you have been invaluable with you help and advice. We were able to get the cruise we were looking for and the accommodations that will ensure a wonderful relaxing vacation.

Through you diligence, knowledge of the industry and all your behind the scene effort, we, I’m sure, will have a wonderful, well needed, restful vacation.

Thank you again. It has been a pleasant experience working with you.

Brian Johnston May 4th 2011

 

Dear Betty & Premium Buyers Club,

As you are no doubt aware, I am anxiously looking forward to the day I depart on my Carnival ‘Dream’ cruise adventure. This getaway has been has been put off for too long, so now I am counting the days until I can have a bit of a holiday to relax, rejuvenate and have some fun.

I wanted to thank you so much for helping me to ‘create’ a holiday break for me. Making ‘getaway’ plans can sometimes be pretty tiresome, especially when you don’t do things like this too often, and each time becomes somewhat of a learning experience. Figuring out the what? Where, When, & How? Of a vacation can become complex and frustrating. So I was very pleased to have Betty relieve me of this task

.

Betty advised me on options I had when considering: 1. When was the best time to go away; 2. Where was the best value location at this time? And of course, there is the budget consideration as well.

I am very pleased to say that Betty did all the ‘leg work’ for me, in an efficient, effective and professional manner with attention to every detail. I also appreciated the travel tips she suggested to me as well.

Just wanted to express my sincere appreciation to you Betty.

Thank you and very best regards

,

Elsie Dales April 30th 2011

 

We joined in October 2009. We had some regrets and it was in the past, after the cooling off period. We thought: “Oh well never use this!” I got a bee in my bonnet and decided to find out who this Betty was who could prove us wrong! Well we called Betty to see if she could find a cruise cheap $2500.00 max? Well we got a surprise alright; Europe for $3888.00 for both of us, for 15 days. Whoo whoo!

Betty you’re an angel. If one can say that. Betty is definitely special to say the least and I now get the pleasure of talking to her anytime when a question arises! Linda and Pina are really great too! Our pleasure!

Backatcha!

The Godfreys April 25th 2011

 

First of all I would like to say thank you to BETTY, for the service she give me for the purchase of my travelling tickets, to the Mayan Riviera at the hotel (ocean turquesa). It was very prompt and very efficient, she took care of me like FAMILY. AND especially, I would like to thank also PINA for the great service, and rate, she give me for the tickets.

P.S. Thanks’ again PINA for your warmth and the time you took to help me for everything.

SINCERELY. a happy client

SEE YOU SOON S.

PHANEUF - March 28 2011

 

We just booked our return flights to Manchester, England.

Without meeting Betty: out travel advisor, we know that we are just a phone call away to have our confirmed flight tickets emailed to us.

We love this convenience and advice we can trust.

Regards,

C. Rodricks – March 28 2011

 

Just thought that I should let you know that I came back to PBC for a booking to Las Vegas. I was pleased with my Panama Canal Cruise bookings last month (February 2011) My spouse and I had very enjoyable cruise where all arrangements were made for us as requested. This has established trust in your company.

We believe that Betty our travel advisor will continue to get us a great or better experience.

Regards,

C. Rodricks – March 28 2011

 

Hi Betty, We returned from Los Angeles. It was wonderful. Thank you for the booking and the information. We look forward to other travels in the future.

Mark and Aleksandra – March 21 2011

 

Betty Dominguez assisted my husband Harold and I with our booking for North Myrtle Beach, South Carolina. As this was our first time to book, we were very impressed with her promptness of returning telephone calls, the details she gave us when booking and her professionalism. She was willing to investigate resorts as well as hotels. This was extremely helpful as we had booked another part of our trip with a different travel company as a promotional and wanted to coordinate the two-night promotional with another weeks' accommodation on short notice. She got really good prices on the airline and rental car.

We want to thank Betty for all her hard work on our behalf. We are having a great time on our vacation and not looking forward to returning to Toronto this coming Wednesday to go back to the grind!

J. Wilson – March 27 2011

 

Calling YYZ Travel is always a pleasure as they offer great service. All the staff members are extremely helpful and pleasant to deal with. With my last experience, when I tried booking a Miami trip for all my girlfriends, it got pretty hectic and challenging at some points as different people wanted different things. It caused a great deal of stress; however, with the help Betty was able to provide to me, I was relieved each time. She took the time out of her busy schedule to outline all the trip details to a few of my friends which helped me enormously. She was extremely accommodating and patient with all the changes we have made throughout the process. My girlfriends and I were so pleased with the extraordinary service we received, that we will surely book through Betty every time going forward. Thank you for making my trip booking a great experience.

Sincerely,

Anna A. - March 23 2011

 

Special thanks to Betty at YYZ Travel Group who has been extremely helpful and prompt with all my traveling requests. Betty is exceptionally accommodating and patient, which has made my trip planning easier than in the past. I would most definitely recommend her services and I am looking forward to many more trips. Thank you.

Anna A. - March 23 2011

 

Betty is a pleasure to work with. She was very accommodating throughout our whole groups travel booking process to Miami. She did not hesitate to make any changes we needed and ensured we received a great vacation package. I would love to work with Betty again!

Best regards,

Monika Jacobi. - March 23 2011

 

Booking with Betty was easy, as she explains everything with great detail. She was extremely accommodating to all of our needs and walked us through the process smoothly. Thanks to her, we got a great vacation package. I will definitely work with Betty again.

Carla Hernandez. - March 23 2011

 

Betty, you were incredible in finding the deals, and very patient with all our changes. I will definitely be looking to come to you for all my future booking needs! Thanks for everything!

Neema V. - March 23 2011

 

Betty was an amazing agent. She organized our group trip to Miami and was more than accommodating to all our needs. Throughout the process, she worked closely with us to ensure we booked the best trip at the best price. I can't thank her enough for her help and hard work. I will definitely be using Betty again to plan my next trip. Thanks Betty!

Sadaf S. - March 23 2011

 

Betty has been wonderful since day one with me. I truly appreciate all her efforts in attempting to satisfy each and every one of us. She will stay 2 hours extra after her work shift just so her clients are happy with their bookings. I’ve booked three trips with Betty and she has been more than patient with our requests. I will continue to rely on her for my vacation bookings. I think my rapport with her as a client is very good just because she spends time with me to ensure that my trip is successful. Thank you Betty! Once again, thank you ALL for your great service.

Evita C. - March 23 2011

 

Hello, Premium Buyers Club and YYZ Team,

I am writing to let you know that I had a nice experience booking my first reservation through the Premium Buyers Club. I decided to use the Premium Buyers website to book our accommodations for an upcoming vacation and after searching for several days, found exactly the location and accommodation size, 3 rooms, that we were looking for. When the online booking module rejected my credit card, I decided to call Premium Buyers customer service and right away, Betty was able to not only take my billing information over the phone, but within several minutes, provide the confirmation that my card had been accepted and that the accommodation reservation went through successfully. Betty took the time to answer my questions regarding our choice as well as the area entertainment. Basically, I can now look forward to a fun vacation with my family knowing that we are in good hands with the PBC.

Sincerely,

The Diaz Family-March 22 2011

 

Hi Betty,

We returned from Los Angeles. It was wonderful. Thank you for the booking and the information. We look forward to other travels in the future.

Mark and Aleksandra – March 19 2011

 

Special thanks to Betty at YYZ Travel Group who has been extremely helpful and prompt with all my traveling requests. Betty is exceptionally accommodating and patient, which has made my trip planning easier than in the past. I would most definitely recommend her services and I am looking forward to many more trips. Thank you.

Anna Arendacz- March 14 2011

 

I just wanted to thank you for your helping me with our vacation package. We had and excellent time and didn't want to come back. The people were great and we were able to experience things we'll never forget. Here is some pic's of us on vacation.

vacation 1  vacation 2

Thanks

Patiricia – March 6th 2011

 

Dear Betty,

Just a note to tell you how pleased we were with the Panama Canal Cruise that you and your Company Premium Buyers Club booked for me and my spouse.

From the moment we got to the embarkation dock, everything went smoothly like clockwork. Our bags were dropped off to our room. We had all sorts of people ready and willing to help from greeters and meeters, check-in staff, room service to waiters and vintners. We had to do nothing other than enjoy ourselves.

This was a very relaxing experience because everything was very well organized with plenty of activities to meet every taste. We also met some very interesting people and enjoyed excellent ship-organized tours (what a variety of tours!). By the way, the tour guides were very knowledgeable of the geography, history, economics, political system, local flora and fauna. And, the commentary as we entered Gatun Locks was very educational.

Keep up the good work. We will be back again to use your services.

Regards Cornelius Rodricks – March 1 2011

 

Thanks for doing a great job with our daughter Patricia in the Dominican Republic. They had a great time.

Thanks,

Samuel (Sam) Madio, CGA, CFP, EPC – March 1 2011

 

We have been members for a few years now and have used your services many times for various trips. Every trip has been wonderful and we owe a debt of gratitude to Betty and the staff for all their hard work on our behalf. Some of our requests have been complicated and Betty has always come through with great ideas to enhance our trip and save money as well. I feel very loyal to PBC and always confident that our plans will work out well each time we travel.

Thanks again Betty and all the staff at PBC.

Yours truly

Roger Sowerby – February 25 2011

 

Hi All,

We just returned from our Carnival freedom Eastern Caribbean Cruise.

Everything about this cruise from our departure at Pearson International to Fort Lauderdale via Canjet, then on to the shuttle where we boarded the Carnival ship was flawless.

My family and I thoroughly enjoyed this trip and we can’t wait to utilize YYZ Travel Services in the very near future.

Thanks, for all your help Betty.

Jeannette Thomas. – February 24 2011

 

Everything went according to schedule, flight and hotel times.

We choose Mexico as our first vacation using PBC. Nice people, good environment.

J Azevedo - October 27 2010

 

Just want to say a very big thank you. The rent a car through pbc was hassle free.

D Gordon – October 26 2010

 

It is great being a member of pbc, it was great working with the staff getting my ticket for my recent vacation in a short amount of time. Everything went very well.

D Gordon and T Brown – October 26 2010

 

We joined Premium Buyers Club on a very tight budget earlier this year they were very accommodating. In a very short time our family found that we needed air travel to South America very quickly and on the tightest of budgets. Never received this level of quality service from any travel agency before. Thanks for your tremendous -Travel services- you really delivered!!

L Medeiros – October 26 2010

 

In August 2010 Dennis had to fly to Jamaica with very short notice to attend the funeral of a close relative. This was the first time we had used YYZ through our membership in the Premium Buyers Club. We were very pleased with the prompt service we received from Betty at YYZ. Betty was able to arrange for a return trip to Jamaica at just the right time at a cost much lower than what we had expected. We look forward to working with YYZ again and next time we are hoping it will be for a vacation that we will both enjoy. Keep up the good work and a special thank you to Betty.

G. C. Scott and D Scott – October 26 2010

 

This is the second time Joan & I have used the Premium Buyers Club & YYZ Travel to book a hotel for our trip. We prefer small downtown hotels with character that are clean and comfortable and also personal-able. Betty did a great job for us again and we will be talking to YYZ travel again for our next trip.

D & J Airey – October 26 2010

 

Ray & I were very pleased with the arrangements PBC made for us for our trip to Phoenix, Arizona. We did not have a worry in the world, and they even made sure that the airlines had a wheel chair ready for Ray as he has had two knee surgeries and is not always sure of his footing on long trips. We had to change flights in Chicago and if we had been left to our own resources we might have missed our second flight to Phoenix. We felt like we had our own care staff the whole trip. It was fabulous. One Christmas a few years ago, I booked my own trip to Phoenix online and unbeknownst to me I clicked on September 25 instead of December 25, and needless to say I missed my flight and lost the whole trip. That was a good lesson, and I will never travel again without the aid of my good friends at PBC, who also called me from time to time during the booking period to make sure we were satisfied with all the details the trip entailed. They were always so pleasant and I felt like it was my best friend on the other end of the phone trying to give us the best deal possible. Thank you for all your help, we appreciated everything you did for us.

K Wilfong & R Smith – October 25 2010

 

We had a great trip to Varadero and Be Live Turquesa. The resort was well kept and staff very friendly. The beach and the ocean as everyone says are just amazing. Luckily the weather was cooperating too; it rained only twice and during the night. We did a day trip to Havana with the agency Sunwing offered. It was well organized and the old Havana is beautiful. The people on the street asking for change were a bit annoying but other than that, a good experience over all and great architecture.

The booking with YYZ was a breeze and Betty was extremely helpful. We couldn’t ask for more.

Thank you.

T Donovska – October 25 2010

 

I booked a roundtrip flight to the Philippines last July 2010, this is an emergency trip. I booked the flight with Betty. I really appreciated what she did on that day on taking the extra mile to make sure I get the earliest flight that I can get and still considering the pricing.

Late in the evening I got my flight confirmation and I was able to get the earliest possible flight going to the Philippines. Thanks.

L. V. Gonio – October 25 2010

 

We booked a hotel in Niagara Falls, and the ladies were so good to us, that they paid for the hotel (it was my 1st year anniversary with my husband, and we had just joined premium buyers club). We had a great mini getaway :)

M Trimble and B Verrelli – October 25 2010

 

Just a few words to let you know how happy we are with your services. We have booked several vacations with you and have been extremely satisfied with the accomodations and the prices of our travels.

We hope to continue to use your services and would recommend others to do the same.

Thank you very much - bon voyage!!

Carmelo G. - October/26/2009

 

We've just come back from a wonderful weekend at the Crowne plaza Hotel in Niagara Falls where my husband and I spent our 22nd Wedding anniversary. We wish to thank you for all your hard work in finding and arranging a room that we could afford at a 4 star hotel and on a "busy holiday weekend." Surprisingly, our room was upgraded to a king-size bed upon our arrival without us asking and at no extra cost. Everything worked out quite well to make our stay memorable. We even joined their priority club, which means we will definitely return when we need to get away. We have since started to plan our next anniversary and vacation for next year only wondering where to go this time. There's no need to worry though, as I know you're just a call away in saving us all the hassle by getting everything together for us. Keep up the good work and thanks again!!

Althea and Frederick R. September/8/2009

 

We just bought a membership from Premium Buyers Club and have been very pleased so far. All their associates are very helpful, friendly and easy to talk to. We were worried initially about spending money for a membership that we may not use often enough to purchase, but that evening my husband and I were put at ease after seeing all the wonderful places we could visit and it made it very easy to join.

It came just in time as we had already planned a vacation to the Caribbean and happened to be travelling within 3 days. They even assisted us with a credit towards our vacation considering we had to adjust our plans and finances to purchase the membership.

Thank you Premium Buyers Club, we enjoyed our vacation very much with peace of mind and now know that this is a membership that we would be using often and would recommend to our friends and family.

Althea and Frederick R. August/6/2009

 

I am writing this brief email just to let you know about one of your employees Betty Dominguez. I have been a member of PBC Inc. since the latter part of 2008 and since then I have used your facilities and services three times only. Each time I was looked after and serviced by Betty. I have also spoken to you several times over the last eight months and each time you were also very pleasant and helpful.

Quite frequently we as human beings are very quick to point out the mistakes of others, but yet quite reluctant to say thanks or point out when a particular staff has gone beyond the call of duty. This individual is Betty who have always provided a high level of service in a prompt, efficient and pleasant fashion. If this is the type of services that is provided to all members by the staff of PBC Inc., then I would ask that all the staff take a bow - well deserved.

I would not hesitate to recommend your company to any new potential members, as I am very pleased with your services.

Thank you kindly and have a great day. With respect.

Harry D. July/13/2009

 

On behalf of Jo-Ann and myself we would like to take this opportunity to thank you for all your help in working with us to arrange our trip to Jamaica for Oct of this year (08). You have been very friendly and informative, you have answered all the questions we had and called us back when you said you were going to also greatly appreciated. We would also like to compliment you on your professionalism in the way you treated both over the phone and via emails it was very refreshing. We will touch base with you when we get back and let you know first hand how everything went.

We will be in touch when we are ready to book our next trip.

Thank you again from both of us.

Jo-ann T., Elvis P., Sept/22/08

 

I would like to extend my deep thanks to Diana at Premium Buyers Club for all her hard work in researching and booking the perfect vacation for me. Despite all the extra complications with finding seats and dealing with pricing, all the details were taken care of, and emails and phone calls were all promptly returned in a professional manner. Great follow -through and follow-up service ever ystop of the way... no matter how many times i changed my mind. and of course at a great price! My husband and i are very glad to note the high standard and level of professional service PBC has provided to us. Diana was really good at responding to our needs to every minute detail, and we couldn't be happier with the way things went.Thanks again.

Lauren Gopaul-R.

 

First time I use the service. Betty is very supportive and sensitive to client moments need. I will let you know the rest of my comments later. I am delighted to be a member of the club. God bless! Salome.

George & Salome